Today I read a great post by Seth Godin that got me thinking. When people want something, they want to hear “yes.” If you can’t say it, at least try to give another alternative. If you say “no,” people walk. This is just as applicable in the research setting as it is to the buying public.
1. Follow-up workers (RAs)
As long as you’re playing within the rules, being a “yes” worker will build client rapport faster than anything. Clients will trust you’re doing what’s best for them. As a result, they will go out of their way for you, including coming back in for follow-up.
In the office, you will be seen as a listener, a problem solver, a team player and a goal-oriented rock star of a worker. If someone doesn’t see you as such, their tenure may be limited. You know why? Because you will get results. They will struggle.
2. Managers/PIs
Supporting your staff will only produce great research and a positive view of your work, both internally and externally. So listen to them. Ask them for their opinions. When they ask for something, either say “yes” or give them other options. If you’re consistently saying “no” to your staff, they will say “no” to you through their work.
What do I say to comments?
Yes.
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